This privacy statement describes how and when we collect, use, and share information when you purchase an item from us, subscribe to our newsletter, contact us, or use our services.
This privacy statement does not apply to third-party practices that are not under our control.
Information We Collect
To complete your order, you must provide us with certain information, which you authorize us to collect. This includes:
- Your name, email address, postal address, payment details, and details of the product you have ordered.
- Optional information, such as personalization requests, if you contact us directly.
Why We Collect and Use Your Information
We collect, use, and share your information for the following purposes and based on the following legal grounds:
- To Provide Services:
- We use your information to fulfill your order, provide customer support, and resolve disputes.
- With Your Consent:
- You can opt into our mailing list or other services, and you may withdraw this consent at any time.
- To Comply with Legal Obligations:
- We retain purchase information to meet tax law requirements or respond to court orders.
- For Legitimate Interests:
- To provide and improve our services, ensuring they meet your needs.
- To comply with our obligations under our Terms and Conditions.
Sharing and Disclosure of Information
We share your personal information only when necessary, in the following cases:
- Service Providers:
- We work with trusted third parties, such as delivery companies and payment processors, to perform essential services. Your information is shared only to the extent needed for these services.
- Business Transfers:
- In the event of a business sale or merger, your information may be disclosed as part of the transaction, in accordance with the law.
- Compliance with Laws:
- We may disclose your information to comply with legal obligations, respond to government requests, or address security, fraud, or technical issues.
We do not sell your personal information.
Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Typically, we store your data for a period of 4 years, unless a longer retention period is required for legal, tax, or contractual purposes.
Transfers of Personal Information Outside the EU
Your information may be stored and processed through third-party hosting services located in the United States or other jurisdictions. When transferring your personal information outside the EU, we rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms, to ensure your data is protected.
Your Rights
If you reside in certain territories, including the EU, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Modification, Limitation, Deletion: You can ask us to modify, limit, or delete your personal data, except in cases where we are legally required to retain it.
- Objection:
- You can object to our processing of your data based on legitimate interests.
- You can opt out of receiving marketing communications after providing consent.
- Complaint: If you have concerns about our use of your data, you can lodge a complaint with your local data protection authority.
How We Protect Your Information
We implement strict security measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, access control, and secure data storage systems.
Contact Us
For the purposes of the European General Data Protection Regulation (GDPR), Emanuele Saracino is the data controller. If you have any questions or concerns, please contact us:
- Email: info@texturit.com
- Postal Address:
Emanuele Saracino
Via della Campagna, 2/2
40127 Bologna, Italy
